Cancellation, Refund & Exchange Policy

Furniture & Custom Ordered Products: 
  1. We DO NOT Offer Exchanges OR Refunds with Furniture & Customer  Orders. A Custom Order is defined as a product which is specifically made for you or a product which is ordered in from our supplier on your behalf.
  2. There are no refunds or exchanges for change of mind or incorrect        measurement so please choose carefully. 

Homewares, Gifts & other items:   

  1. No Refunds. We Offer Credit Note OR Exchange within 14 Days of purchasing the product.
  2. Item’s may be exchanged with original receipt within 14 days of receipt of purchase if in original condition with all tags attached. If you purchase with Afterpay, charges do apply. 
  3. We do not issue refunds on sale products.
  4. Please read our Custom ordered policy here:  https://www.swishhomewares.com.au/pages/terms-conditions
  5. Please read our refund policy here: https://www.swishhomewares.com.au/pages/refund-policy